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Groupon Shared Services (16th-25th Jan)

Customer Service Representative
IMPORTANT DATE
Start Date : 1/16/2018
End Date : 1/25/2018
VACANCY DETAILS
Expericence : 0 - 4 Years
Qualification : Any Graduate
Location : Bangalore
Application Mode : Walkin

JOB DESCRIPTION :

  • The Customer Service Team plays a vital role in directly impacting the reputation of Groupon by providing one-to-one support to our subscribers via email and chat to address any questions or concerns with their Groupon experience.
  • Individuals who thrive in our CS team are web savvy and have high degrees of empathy, patience and resourcefulness.
  • We're looking for brilliant, full time English speaking/reading/writing customer service professionals to join our brand new office in Bangalore. 
  • If you're quick on your feet, and have exceptional people skills, then we want you on the team.
  • This team will be on the front lines working with our users every day.
  • This role will be supporting Groupon International Operations.

REQUIRED SKILLS :

  • Previous professional experience in a customer service capacity, preferably in a high volume, transactional environment Strong written and verbal communication skills
  • Skilled and eloquent in writing. 
  • Strong communication and interpersonal skills. 
  • Ability to work under pressure and adapt quickly to adverse situations. 
  • Experience in e-commerce or back office environment will be an added advantage 
  • Comfort in a computer based role for up to 8 hours a day 
  • Ability to work in any shift based on business needs. 
  • Minimum Experience: Fresher - 2013, 2014, 2015, 2016,2017 / 0 - 4 Years experience

WALK IN DATE & TIME :

  • Walk in Time : 9:30 AM to 11:30 AM 
  • Walk in Date : 16th to 25th Jan 2018

CARRY IMPORTANT DOCUMENTS :

  • Updated Resume Copy
  • Permanent Address Government Photo ID Proof
  • Passport Size Photo - 2

CONTACT DETAILS :

Contact Person : Prakash

ADDRESS DETAILS :

Groupon Shared Services, Gopalan Global Axis (IT SEZ) - 2nd Floor, G-Block , Road 9, KIADB Export Promotion Area , Whitefield, Opp Satya Sai Hospital, Bangalore, Karnataka - 560066

IMPORTANT LINKS