CSS Corp (20th Jan)

NOC Engineer
Posting Date : 1/20/2018
Last Date : 1/20/2018
Expericence : 1 - 4 Years
Qualification : Any Graduate
Location : Bangalore
Application Mode : Walkin

JOB DESCRIPTION :

  • Excellent Communication in MUST.
  • Candidate should have a 2 years experience in Networking technology(Routing & Switching).
  • CCNA level certifications highly desired.
  • Fluent oral and written communication skills.
  • Excellent interpersonal and organization skills.
  • Demonstrated ability to capture and document all relevant details pertaining to a support issue or request. 
  • Positive thinker, confident, presentable, enthusiastic, resilient, and team player.
  • Ability to relate to and collaborate with people at all levels of the organization.
  • Capable in dealing with conflict and resilient in the face of setbacks and challenges. 
  • Demonstrated ability to diagnose and troubleshoot problems in an effective manner. 
  • Ability to present technical information to a varied audience over the phone.
  • Ability to follow special instructions and other knowledge documentation to determine the appropriate path to resolution for customer before consulting and/or escalating issues to other service department staff members.
  • Job Location : Chennai

REQUIRED SKILLS :

  • Excellent Communication in MUST.
  • 24x7x365 monitoring and support of assigned customers.
  • Incident Management and customer communications.
  • Network Connectivity/Access Circuits.
  • Alarm detection and handling.
  • Carrier Troubleshooting/Management.
  • Carrier and LEC Dispatch activity.
  • Call-out/Escalations as needed.
  • Trouble Ticketing.
  • Review and awareness of maintenance activity.
  • Maintain Documentation as it pertains to the execution of this SOW, Reporting Requirements.

WALK IN DATE & TIME :

  • Walk in Time : 10:00 AM to 5:00 PM
  • Walk in Date : 20th Jan 2018

CARRY IMPORTANT DOCUMENTS :

  • Updated Resume Copy
  • Permanent Address Government Photo ID Proof
  • Passport Size Photo - 2

CONTACT DETAILS :

Contact Person : Manobalan Chandran

ADDRESS DETAILS :

Slash Support Pvt Ltd,Unit -B(2), First Floor,Victor Building, ITPB Bangalore SEZ,Whitefield Road, Bangalore 560 066.

IMPORTANT LINKS